Data Protection Policy

We believe strongly in the protection of personal data. We are committed to creating processes that enable you to use our services safely and securely.

1. Donation form
When agreeing to become an educational sponsor or making a donation by filling out this donation form, you agree that the following data can be forwarded to the “Child & Family Foundation – Association for Supporting and Promoting Children, Adolescents and Families in Need” (referred to in the following as “Child & Family Foundation”) for processing: First name, surname, address, email address and telephone number

Child & Family Foundation
Association for Supporting and Promoting Children, Adolescents and Families in Need
Grazbachgasse 87-91, 8010 Graz, Austria
Tel: +43 316 70 77 681
Central registration no. 557379286

Purpose of your donation
There are two ways to support the Child & Family Foundation: by becoming an educational sponsor or making an educational donation. Educational sponsors provide ongoing, sustainable support that is not tied to a specific child or person but instead goes straight to our global charitable education projects. The funds generated in this way are used to expand existing projects and turn new ideas for projects into reality. In contrast, an educational donation is a one-off donation that goes towards maintaining and expanding our existing projects. The Child & Family Foundation will use your donation where it is needed the most.

Which data will we use and pass on to others?
The Child & Family Foundation will record and process the following personal data,
which will be collected, stored and processed either as part of the process to become a Lyoness Member or during the donation process: your full name, your date of birth, your postal address, your telephone number, your email address, plus the data entered into the form, i.e. the donation amount, the payment interval and the payment method.

The Child & Family Foundation employs the services of Wikando GmbH to process its donations.

Wikando GmbH
Schießgrabenstr. 32
86150 Augsburg, Germany

Your personal data will be used exclusively for the purpose of processing your donation. Furthermore, the Child & Family Foundation will send you newsletters during the course of the year (by email or post) to let you know how your sponsorship or donation has helped and what the Foundation has been able to achieve as a result. The Child & Family Foundation will also use your personal data for this purpose. You can opt out of this newsletter at any time.

How safe is the donation form and money transfer process?
The Child & Family Foundation donation form is not stored on the server but only appears here. Your data is sent in encrypted form straight to the high-security servers used by Wikando GmbH Fundraisingbox, which processes online donations for the Child & Family Foundation.

To make sure that your data is transferred in a secure and encrypted manner, your online donation is processed using “SSL Secure” encryption. SSL protects communication between the web browser and the high-security server at Fundraisingbox (Wikando GmbH). When using SSL, a communication channel is established between the web browser and the server and is blocked from third party access. This enables you to transmit confidential information like your bank details and credit card data without worrying about it being accessed by third parties.

SSL processes all donations in encrypted form with selected payment providers. SEPA direct debit micro-payments (only in the SEPA EURO zone), credit card payments, advance payments in the Eurozone are processed by micropayment™ GmbH, Scharnweberstrasse 69, D-12587 Berlin, Germany. Payments with PayPal are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Direct transfers are processed by SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany. The maximum security standards are applied throughout the donation transaction.

Further information is available on the Fundraisingbox (Wikando GmbH) website:

If you have any questions on the security of our online donation process, please email us direct at:

2. Cookies and web tracking

Our websites use cookies. Cookies are small text files that are stored on your computer and can be retrieved from there later. Cookies are used to enable you to use our job portal and to personalize the website for you.
Certain information is recorded automatically to collect statistical data about the use and efficiency of our web offer and to adapt it to the demands and requirements of our users. To this end we collect and process information about your IP address, the time and length of your visit on our website, the number of your visits, your use of forms, your search settings, your view mode, your setting of favourites on our website. The period of cookie storage varies. We use mainly cookies that are automatically deleted when you have logged off from our website (referred to as "session cookies"). Each access to our website and each download of files available from our site is logged automatically. The cookies placed by us are used only as a source of information for us and are processed by mWS my World Solutions AG Grazbachgasse 87-93, 8010 Graz, Austria, on behalf of Child & Family Foundation to analyse the collected information.
We use JavaScript to record your traffic flow and browsing behaviour on our website with the aim of adjusting our web services to our users' requirements. In doing so we register your browser type, location, time and length of your visit, URL and site designation and the referral website. You can refuse the registration of these data by deactivating JavaScript directly via your web browser.

We use the following tools in addition:

Google Analytics
Google Analytics is a web analytics tool of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043 USA, hereinafter referred to as "Google". We use it to log your online activities on our site and to determine how many users visit our website and what content of our site is viewed how often. The statistical analysis is anonymous. The cookies of Google Analytics – including the Google Analytics Tool anonymous IP address and usage data – are usually transmitted to a Google server in the USA and stored there. For more detailed information please refer to Google Analytics offers the option to refuse the recording of data at

Piwik Open Analytics Platform
We use the Piwik Open Analytics platform to record your online activities on our site and to determine how many users visit us on the internet and what content of our site is viewed how often. The statistical analysis is anonymous. The cookies are stored on your computer. For more information please visit

Google AdWords
Google AdWords is used to record website visits for advertising purposes (remarketing) in Google and the Display Network. Your browser saves cookies when you visit the website and this makes it possible for us to recognise you as a user when you access websites that are part of the advertising network of Google. By this means it is possible to present ads to you when you visit these websites that refer to content that you accessed on other websites that use the remarketing feature of Google. You can refuse the recording of your data by Google AdWords on this website: ablehnen.

Conversion Tracking of Google AdWords

We create conversion statistics by this means that measure the effectiveness of our online advertising campaigns. The cookie for conversion tracking is activated when a user clicks on an ad placed by Google. According to the Google data protection provisions, no personal data is processed. If you wish not to be tracked, you can refuse this use by deactivating the cookie of Google Conversion Tracking in the user settings of your internet browser.
Salesforce Marketing Cloud
We use this tool to record your user behaviour on our website to optimise our offer. We determine how many users visit us on the internet and what content of our site is viewed how often. The statistical analysis is anonymous and is used automatically by means of Predictive Intelligence for improved presentation of the offer.The cookies of Salesforce are usually transmitted to a Salesforce server in the USA and saved there.
Please note that the common internet browsers accept cookies under their standard settings. You can change the settings of your browser in such a way that either all or specific cookies are refused or that you will be asked every time before a new cookie is placed. For most browsers, details as to how to do this are usually available in the Help feature in the ribbon of the browser that also tells you how to delete cookies that have already been placed on your computer.
Please note that your refusal to accept any or specific cookies may reduce your use of the full scope of our website services.
By using our website you agree to the use of the afore-mentioned cookies and tools.

Conversion tracking with Facebook-Pixel

We use the Facebook-Pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter referred to as "Facebook") within our web presence with your approval. This is a cookie, i.e. a small text file that is placed on your computer and can be retrieved from there later. The cookie helps to trace user behaviour after the users have viewed or clicked on a Facebook ad. This helps us to record the effectiveness of Facebook ads for statistical and market research purposes. The data collected by this means is anonymous for us, i.e. the data does not provide any information on the user's identity. The data is, however, stored and processed by Facebook so that a connection to the user profile is possible, and for Facebook to be able to use the data for its own advertising purposes in line with the Facebook data privacy guideline ( This data can enable Facebook and its partners to place ads on and outside Facebook. For this purpose, a cookie may be placed on your computer. By using the website you agree to the use of the website traffic pixel.

You can revoke your consent to the use of the website traffic pixel any time. The revocation is to be submitted in writing (by letter mail, fax or e-mail) to the following address:

Child & Family Foundation -
Association for Supporting and Promoting Children, Adolescents and Families in Need
Grazbachgasse 87-91, 8010 Graz, Österreich

Revoking your consent for data processing

All personal data is subject to the relevant data protection law. You can revoke your consent to having your data processed by sending an email to at any time.

In general, data is stored for an unlimited period so that we are able to send you our newsletter. However, at your express request, we will delete your data with immediate effect, unless required to keep it by law. You can find out about which personal data we process at any time.